Refund

Your satisfaction is our priority. If MagicSplasyia doesn't suit you, here's how it works.

Money-back guarantee – 7 days

You have 7 days from the receipt of your order to notify us that you wish for a refund.

Eligibility conditions

  • The product must be returned complete, in its original packaging.
  • The product must not be damaged by improper use.
  • The request must be made within 7 days of receipt.

How to request a refund?

  1. Contact us via the contact form, indicating your order number.
  2. We will provide you with the return address and procedures.
  3. Upon receipt and verification of the product, the refund will be processed to your original payment method.

[To be completed: specify who covers the return costs]

In accordance with the law, you also benefit from the legal right of withdrawal of 14 days for distance purchases.